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Data protection provisions

Your private domain is extremely important to you. We respect this. When you purchase an item from 121TIME, we need a few details from you to make the transaction easier for you - and for us. You have the right to know how we use this information. Consequently, we list the answers to these questions below. Should you have any further queries please do not hesitate to contact our This email address is being protected from spambots. You need JavaScript enabled to view it..

What data do we need?

When you place an order with us, we need to know your name, e-mail address, delivery address, telephone number and the address for the invoice. If you pay by credit card, we require your credit card number and expiry date.

As a 121TIME customer you have access to an account, which simplifies your purchase. Furthermore, you benefit from special membership advantages (tracking your delivery and quick access to your stored address details, for example).

How do we use this information?

When you place an order on our web site, we use your details to conclude the purchase. We send you a confirmation e-mail and keep you up to date with the status of your order. Should there be any queries regarding your order, we will contact you by e-mail or telephone.

When you place an order, create an account or take part in a survey or a competition, we use your e-mail address solely for the purpose of sending you more information about our own products, except if you indicate that you are not interested in this.

The information can also be used to personalise your shopping experience. It is possible that you will receive recommendations for additional products or a service that could be of interest to you, based on your interest in specific products. At the same time, we keep you up to date as to changes to our web site.

Do we give your details to third parties?

No. Access to this information is granted only to authorised persons who have been informed as to our data protection provisions and adhere to these. 121TIME undertakes not to sell personal information to third parties, nor to deal in this information nor lend it. We make use of partners who assist us in providing our services to you, with the exception of specific applications such as credit card authorisations. Our partners in all of these cases respect our policy and the standards we set.

How can you gain access to your personal details, change these, or ensure that you no longer receive information from us about new products and promotions?

As a 121TIME customer, you simply click on 'My account'. This allows you to view and change your details, and to enter whether you wish to receive regular news from us in future or not.

How do we use cookies?

Cookies are small pieces of information that are stored on your computer's hard drive by your browser. They contain information about web sites that you have visited and allow these web sites to be called up again. Most browsers are set up in such a manner that they accept cookies. You can change the use of cookies in your browser settings - this could however lead to a situation where web sites that use this technology can only be navigated with restrictions.

We use cookies only for remembering non-personal and technical information, including your IP address. Because of cookies, we can optimise your shopping experience on our web site: You can quickly open new pages and retain an overview of products that you have purchased. The cookies are not used to store your account information. these details are only stored on the web site's secure server. The cookies help us to evaluate our web site so that we can determine how our customers use it. In this manner, we can optimise your shopping experience and our services.

Agreement

By using our web site you consent to allowing us to use your information as described in the data protection and security policy. If these change, you will be informed immediately. In this way, you are at all times aware of what details we collect and how we use them.